Telephone Remote Service-Fwone

Service Introduc從弟tion

Service desk telep亮妹hone remote supp姐這ort

According to 人少the requirements of computer腦了 maintenance service pr她人oposed by customers, we pro得音vide real-time and fast 影錯Chinese telephone煙木 remote technical support se行厭rvice support for customers with high 購學service quality, high efficiency and 嗎雨standardized service process.

The service scope covers the support se廠服rvices of windows professional 舞筆and home series.

Telephone remote service content短技:

1. System tr章林oubleshooting;

2. Inst高腦allation and configuration 西內of Party A of mail syste綠音m: including installation, configurat月我ion, troubleshooting, archivin現就g, importing old mail, importing conta南劇ct person and email te女畫st;

3. Printer and other peri區腦pheral connection: network pri上司nter connection, driver installatio訊個n, adding new pri森新nter, printer test;

4. Sy這老stem optimization: system 妹了startup optimization,嗎事 garbage file cleaning, system patch 山姐update, system driver updat鄉河e;

5. Hardware repair wi光雨thin the warranty period: call the ma廠大nufacturer's子空 service phone to著紅 make an appointment for hardware repla又做cement service;

6. General sof物美tware installation: install software 道訊source in file server or storage d弟女evice

7. Office softwa嗎月re fault processing: fault analysis and但友 processing, repa通資ir and installation, ad討體d and delete fu校愛nctions;

8. Data backup: file dat頻美a backup, mail data backup, 裡文special software data backup.

Remote Service

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