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Service Content
Service Advantage
Multilingual Call Center：
1. Wuhan Call Center：Chinese (Ma能藍ndarin) Call Center.
2.Guangzhou Call Center：Cantonese &照為amp; English Call Center 綠工;
Professional Hardware土嗎 Configuration：ACD(Automatic 和大Call Distribution)—get林請 a timely response by d匠妹istributing incoming calls to Fwo拍山ne engineer auto如遠matically; CTI Server(Comp公物uter Telephony Integration)—deskto金近p-based interaction for helping 飛理users be more e做紙fficient; IVR(I服大nteractive Voice好科 Response)—provide automatic 南們; voice guide service
Service Management：
1.Standardized workflow and servic器醫es
2.The real time monitoring to engineer店都s
3.First-class s懂呢ervice experienc坐電e through detailed client 劇道files ,integrated engineer resources,窗樹 completed order syst林少em and Screen PopUp.
