Service Content
Service Advantage
Company Qualification:
1.17 years of IT outsourc弟師ing experience; 個中service extended Asia-Pa弟但cific Region
2.Earn trust and support of 400+ long-城吃term clients
3.Value innovation in IT outso音得urcing industry 睡近and hold several software 紅土copyrights
Engineer Capability:
1.Apply Fwone Engineer Grade Level子笑 Assessment System東腦 to standardize service視微 skills and professiona玩費l quality of Fwone engi舊愛neers strictly.
2.Carry out periodical動船 training for engineer about techni通劇cal ability, communication abili姐她ty, service quality and specificati拍美on to improve their service level.
Service Management:
1.Standardize work flow to provi藍愛de standard, convenien自自t service
2.Diversified service channels:40志員0 Hotline,Fwone Order System,e樂見mail repair,Wetchat repair