【News】Raising service awareness秒個 is key

2023/08/24

In order to better improve the level o訊雜f staff service aw機議areness and optimize 信人the overall servi市答ce, Fwone carries out頻火 staff service awareness地火 training sessions, so that everyone f為雨ully understands the nature of th暗我e company and the po就什sition, has the conce月門pt of customer service and 場空awareness, and learns how to impr風花ove the service藍她 awareness of the individual and the t快在eam.

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This training session adopts t睡哥he team point mode, through笑弟 a number of different c歌房ase sharing, in order to team rush t身件o answer the questi學多on, to elaborate their own point of vi這海ew to obtain po員得ints.

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Combined with the interes她門ting "Fwone mini-theater&報上quot;, which vividly d上吧emonstrated a variety of simula子畫ted cases, the training 窗熱session was no lon謝上ger boring. Everyone was very en黑計thusiastic to mak物章e a clear outline of the cases路謝 and actively express their opi我謝nions.

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In the end, everyone was rewarded throu厭志gh their effort points and gained ful男報l of knowledge, which brough道暗t this training session to 器弟a successful end.

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Fwone firmly believes that a go呢個od service concept is the soul of bus們窗iness operation and sustainab就上le development, on得司ly when the serv女子ice consciousness of each相看 employee is fully風長 improved, the 輛術overall service從要 quality of the enterprise wil那化l get a qualitative 我下leap.


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